My username and password do not work

If you are trying to take the READI assessment and your username and password are not being accepted, please follow these steps:

1. Check with the school’s administrator or school’s instructions to verify you have the correct username and password.
2. Verify the correct URL for the READI site to make sure you are going to the correct school’s READI subdomain such as http://sample.readi.info.
3. Don’t forget that usernames and passwords are case sensitive.

If you have checked all the above, please submit a new support ticket through the help center.